Privacy Policy

Introduction

FindYou Media ("we," "our," or "us") operates the platfrm.ai platform and provides custom web application development services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our services or interact with our platform.

Information We Collect

When you purchase our services, we collect the following personal information:

• Full name
• Email address
• Phone number
• Payment information (processed securely through Stripe)
• Project requirements and communications

How We Use Your Information

We use the information we collect to:

• Process your payment and deliver services
• Communicate with you about your project via phone, SMS, and email
• Provide customer support and respond to inquiries
• Send project updates, invoices, and service-related notifications
• Improve our services and platform

Communication Consent

By providing your phone number and checking the consent box, you explicitly consent to receive phone calls and text messages from FindYou Media at 1-604-337-2500 regarding your project, service updates, and payment information. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Stripe for payment processing, hosting providers for infrastructure
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information. Payment information is processed through Stripe's secure payment gateway and is never stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Withdraw consent for phone and SMS communications
• Request a copy of your data

To exercise these rights, contact us at 1-604-337-2500.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

Contact Us

If you have questions about this Privacy Policy, please contact us:

FindYou Media
Phone: 1-604-337-2500
Website: platfrm.ai